The Psychology of Lending: Why Advisors Avoid Loan Conversations
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Registered Investment Advisors (RIAs) pride themselves on building trust-based, client-first relationships.
They manage portfolios, guide financial planning, and provide holistic advice. Yet despite this, many RIAs face a recurring problem: losing assets under management (AUM) to banks.
It’s not because clients don’t value their advisor, it’s because banks step in when lending needs arise.
A client needs a mortgage, line of credit, or business loan, and suddenly, their trusted RIA is sidelined.
The bank not only provides the loan but also tempts clients with wealth management services, often resulting in AUM attrition.
This blog unpacks why RIAs lose AUM to banks, and how Uptiq’s Client Lending Platform can stop it.
Banks position themselves as “one-stop shops” by bundling lending + banking + wealth management. When clients need liquidity, they default to their bank.
This creates a gateway for banks to cross-sell investment services, directly competing with RIAs.
As explored in the psychology of lending, many RIAs shy away from loan conversations because:
The result? Clients turn to banks for loans, weakening the advisor’s role in their financial ecosystem.
Even wealthy clients prefer convenience. When banks provide both credit and investment services under one roof, clients find it easier, even if the advisory quality is inferior to an RIA’s.
When banks issue a loan, they see it as an entry point. Suddenly, clients are pitched on:
Over time, the RIA’s AUM decreases while the bank’s share grows.
When clients move assets to banks, the impact is severe:
The truth is: Lending is wealth management.
Ignoring lending doesn’t just miss an opportunity, it opens the door for banks to steal AUM.
This is where Uptiq’s Client Lending Platform changes the game.
Instead of sending clients to banks, RIAs can now:
Uptiq enables advisors to access a curated marketplace of lenders.
Advisors don’t need to become lending experts, they simply use Uptiq to guide clients to the right solutions.
By offering loans directly, RIAs prevent clients from liquidating portfolios or moving assets to banks. For example:
Clients appreciate when advisors proactively solve both growth and liquidity needs. Lending conversations no longer feel “salesy”, they feel supportive.
Advisors often fear the regulatory hurdles of lending. Uptiq removes this barrier by embedding compliance guardrails and transparent processes into the platform.
The platform automates lender matching, rate comparisons, and workflows. Advisors can deliver lending solutions without wasting time or managing paperwork.
Scenario:
A high-net-worth client needed a $1M loan for real estate. Traditionally, they would go to their bank, where wealth advisors were ready to capture their investments.
Problem:
The RIA risked losing $3M of AUM if the client moved accounts for loan collateral.
Solution with Uptiq:
Outcome:
By integrating Uptiq’s Client Lending Platform, RIAs gain:
Because banks control the lending relationship, and lending often leads to cross-selling of wealth management services.
By enabling advisors to offer lending directly, preventing asset liquidation or transfers to banks.
No. The platform provides transparent options and workflows, so advisors simply guide clients.
Mortgages, personal loans, business loans, credit lines, student loans, and more.
Not with Uptiq. Advisors position loans as strategic liquidity tools, aligned with holistic financial planning.
Uptiq embeds compliance protocols into the process, giving advisors confidence.
Banks have long used lending as a Trojan horse to capture AUM from RIAs. But it doesn’t have to be that way.
With Uptiq’s Client Lending Platform, RIAs can reclaim the lending conversation, stop AUM attrition, and position themselves as true holistic advisors.
Ready to retain more AUM and strengthen client relationships? Book a Demo with Uptiq’s Client Lending Platform.
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